Privacy Policy

Welcome to OcchiWalk ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

1.1 Personal Information

We collect the following personal information when you use our app:

• Account Information: Email address, first name, last name, and password when you create an account
• Profile Information: Your name and email address for group management and communication
• Group Information: Group names, member relationships, and group activities
• Walk Data: Walk start/end times, duration, and activities (pee/poo counts) you record
• Dog Photos: Photos you take or select for your dog profiles, including camera and photo library access
• Device Information: Device type, operating system, and app version for technical support

1.2 Automatically Collected Information

We automatically collect certain information when you use our app:

• Usage Data: How you interact with the app, features used, and time spent
• Technical Data: IP address, device identifiers, and crash reports
• Location Data: General location information (if you grant permission) for walk tracking

2. How We Use Your Information

We use the collected information for the following purposes:

• Account Management: To create and manage your account, verify your identity, and provide customer support
• App Functionality: To enable walk tracking, group management, statistics, and social features
• Communication: To send you important updates, notifications, and respond to your inquiries
• Group Features: To manage group memberships, invitations, and group activities
• Photo Management: To store, display, crop, and sync dog photos across your devices through secure cloud storage
• Statistics and Analytics: To provide walk statistics, group comparisons, and performance insights
• App Improvement: To analyze usage patterns and improve our app's functionality and user experience
• Security: To protect against fraud, abuse, and ensure the security of our services

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Within Your Groups

• Your name and walk statistics are visible to other members of groups you join
• Group owners can see member information for group management purposes
• Walk activities and statistics are shared within your active group

3.2 Service Providers

• Supabase: Our database, authentication, and cloud storage provider stores your account data, walk data, and dog photos
• Email Service: We use secure email services for sending notifications and invitations (currently Zoho Mail SMTP)
• Apple App Store: For app distribution, crash reporting, and basic analytics

3.3 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and authorization systems
• Regular security assessments and updates
• Access controls and monitoring

5. Data Retention

We retain your personal information for as long as necessary to provide our services:

• Account Data: Retained while your account is active and for a reasonable period after deletion (max 30 days)
• Walk Data: Stored for the duration of your account and group memberships
• Dog Photos: Stored locally on your device and in secure cloud storage while your account is active
• Group Data: Retained while groups are active and for historical reference
• Deleted Account Data: When you delete your account, all personal data including owned groups and dogs are permanently deleted within 30 days
• Walk Records After Account Deletion: Walk records you created in other users' groups (dogs you don't own) are preserved with your original name to maintain accurate pet health history for the dog owners. This helps preserve the integrity of walk tracking for other users' pets.

6. Account Deletion and Data Preservation

When you delete your account through the in-app "Delete Account" feature, we handle your data as follows:

6.1 Data That Gets Deleted

• Your user account and authentication information
• Your personal profile information
• Groups (dogs) that you own, including all walks for those dogs
• Your group memberships
• Dog photos you uploaded
• Your account from our authentication system

6.2 Data That Gets Preserved

• Walk Records for Other Users' Dogs: Walk records you created for dogs owned by other users are preserved with your original name. This ensures:
• Dog owners maintain complete health and activity history for their pets
• Walk statistics and trends remain accurate
• Historical data integrity is preserved for pet care purposes
• These preserved records cannot be used to recreate your account or contact you
• This practice is common in pet tracking applications to maintain medical and care continuity

6.3 Rationale

This approach balances your privacy rights with the legitimate interests of other users who depend on accurate pet health records. Walk data is critical for:

• Veterinary care and health monitoring
• Behavioral pattern tracking
• Care consistency when multiple people walk the same dog
• Long-term health trend analysis

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

• Access: View and review all your personal information stored in the app
• Update: Modify or correct your account information, profile, and preferences
• Delete: Permanently delete your account and all associated data through the in-app "Delete Account" feature. Note: Walk records you created for other users' dogs will be preserved with your name to maintain pet health history for dog owners
• Export: Request a copy of your data in a portable format by contacting support
• Camera/Photos: Control camera and photo library access through your device settings
• Withdraw Consent: Remove permissions and stop data collection at any time

7.2 Communication Preferences

You can control email notifications and communications through your account settings.

7.3 Device Permissions

You control the following permissions through your device settings:

• Camera: Required for taking photos of your dog directly in the app
• Photo Library: Required for selecting existing photos from your device
• Location Services: Optional - can be enabled for enhanced walk tracking features

8. Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Subscription and Payment Information

10.1 Payment Processing

For subscription services, we work with Apple App Store to process payments:

• Payment Information: All payment processing is handled directly by Apple through the App Store. We do not collect, store, or process your credit card or payment information.
• Receipt Validation: We receive encrypted receipt data from Apple to verify subscription status and provide access to premium features.
• Subscription Status: We store your subscription status (active/inactive) and subscription product type to control access to features.
• Apple Privacy: Apple's privacy policy governs all payment processing: https://www.apple.com/privacy/

10.2 Subscription Data

We collect and use the following subscription-related information:

• Subscription status (active, expired, cancelled)
• Subscription product type and duration
• Purchase and renewal dates
• User ID associated with subscription

This information is used solely to provide access to premium features and manage your subscription service.

11. Third-Party Services

Our app integrates with third-party services:

• Supabase: Database, authentication, and cloud storage services - Privacy Policy
• Zoho Mail: Email delivery services - Privacy Policy
• Apple App Store: App distribution, payment processing, and analytics - Privacy Policy

These services have their own privacy policies, and we encourage you to review them. We only share the minimum necessary data to provide our services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy in our app
• Sending you an email notification
• Updating the "Last Updated" date

13. Contact Us

14. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how we use it
• Right to delete your personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

15. European Privacy Rights

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access, rectification, and erasure of your personal data
• Right to restrict processing and data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

16. Liability Limitations

To the maximum extent permitted by law:

• We provide privacy services "as is" without warranties
• We disclaim all liability for data breaches beyond our control
• Users assume all risks related to data sharing and transmission
• Our liability for any privacy violation is capped at $1.00 USD total
• Users indemnify us against privacy-related third-party claims

17. Governing Law

This Privacy Policy is governed by Delaware law. Any privacy disputes must be resolved through individual arbitration, not class action lawsuits.

This Privacy Policy is effective as of the date listed above and applies to all users of the OcchiWalk mobile application.